As part of our super strict food safety process, we pack and store all orders in a cold environment that's close to freezing. Plus, we throw several pounds of frozen gel packs and/or dry ice into each box to make sure your food arrives cold, fresh, and delicious. Sometimes this can lead to the cups arriving frozen, which is totally normal!

This does not affect safety or shelf-life. Feel free to store the blends in your freezer, where they can be kept for up to 2 months. Defrost them one at a time as needed. Alternatively, you can place them directly in the fridge, and use them within 14 days to enjoy them while they're fresh.