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My Order Arrived But It's No Longer Cold. What Should I Do?
My Order Arrived But It's No Longer Cold. What Should I Do?

Discover what to do if your order arrives no longer cold.

Updated over a week ago

We take great care to ensure that your little one's meals and snacks arrive cold and fresh. However, we understand that unforeseen circumstances can occasionally affect the temperature during transit.

Contact Our Care Team:

  • If your order arrives and it's no longer cold, please reach out to our dedicated Care Team. Share the details of the situation, and our team will take immediate action to resolve it.

Your Satisfaction Matters:

  • Your satisfaction is paramount to us, and we're committed to making it right if you encounter any issues with the condition of your order.

We've Got You Covered:

  • Our packaging includes ice packs to maintain freshness, but sometimes things can go wrong. Rest assured, we're here to ensure your Little Spoon experience is as enjoyable as possible and get your kiddo's meals to you.

Don't hesitate to get in touch with our Care Team, and they will guide you through the process of addressing the temperature issue with your order.

Your peace of mind and your little one's satisfaction are important to us, and we're dedicated to resolving any concerns promptly.

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